Using the gaming service means accepting its terms and the policies applicable to your account.
Eligibility and Location
Account holders must be at least 18, or meet a higher minimum age where applicable. The operator’s terms list Australia as a restricted location. Residents of Australia and people accessing from Australia are not permitted to deposit or play. Location restrictions must not be bypassed using a VPN or proxy.
Account Registration
Only one account per person is permitted. Registration details must be accurate and kept current. Keep your login credentials private. Identity checks may be required, and account functions can be restricted until the requested information is supplied.
Payments and Withdrawals
Cryptocurrency deposits carry a 1x wagering requirement. Withdrawal commissions do not apply once the deposit has been wagered at least once. Blockchain fees and confirmation times depend on the network. When sending cryptocurrency, the selected coin and network must match the receiving address.
Promotional Conditions
Each promotion has its own eligibility, wagering and withdrawal conditions. Accepting an offer means accepting those conditions. Promotional abuse and multiple accounts can lead to account closure and forfeiture under the applicable rules.
Privacy and Account Restrictions
Personal information may be used to process transactions, verify identity and prevent fraud. Responsible gambling restrictions apply during an active cooling-off or self-exclusion period.
Website Content and External Services
Website content and services are supplied without guarantees of uninterrupted availability or error-free information. Third-party websites have their own terms and policies. We do not control their content or practices.
Complaints
Send a complaint to support@au-rainbets.com, including the issue, relevant dates, supporting information and the resolution you are requesting. Keep your account details accurate so you can receive a response.
Changes to the Terms
Revised terms take effect when published. Bets unsettled before a change remain subject to the terms previously in force.